Swiggy Instamart
Building From zero to a $6.8 billion quick commerce giant
I was entrusted with leading the launch of Instamart, a top-tier grocery experience powered by Swiggy’s dark stores. I remotely collaborated with 5 cross-functional teams to bring the vision to life in record time. Over the course of its existence, I’ve evolved as a leader, guiding Instamart’s journey from a scrappy startup mode into a mature, full-fledged vertical with multiple parallel workstreams.
Pre-Instamart days
Before Instamart, I led the design and launch of Swiggy Stores, a market- place for supermarkets and local stores. We faced difficult challenges with product accuracy and inventory, causing cancellations and poor customer perception of Stores.
Our lessons from the failure of Stores helped us set the foundation for the next grocery revolution, Instamart.
Launch of Instamart & evolution
As remote work became the new normal in CoVID, the need for convenient, timely grocery delivery grew stronger than ever. We saw a clear opportunity to leverage our learnings from Swiggy Stores to offer grocery delivery in 30–45 minutes. That’s how the idea for Instamart was born—a bold bet on speed, convenience, and customer delight.
I led a scrappy 2-member design team in collaborating with multiple teams in an fully remote and agile manner, culminating in the launch of Instamart just three months later. Since then, the product has grown into a full-fledged charter with multiple streams, and I've also grown as a leader with a 16-member team
My contributions & impacts
Owing to the volume of work I've done in Instamart alone, I have decided to create separate case study collections that truly reflect the breadth and depth of projects I've been involved in.
- Choose a case study collection below to proceed -
IC + Manager
Projects with blended approach
Instamart launch
Fruits category
Brand Ads dashboard
IC only
Projects I owned end-to-end
Split cart
Pharmacy delivery
New track screen
Leader
Initiatives that I drove
DLS & Native tech
Vision & Hackathons
Brand Ads dashboard